ISBE

Managing Projects and Programs Successfully Through AI and ChatGPT

Program Duration: 2 to 5 days or based on the specific requirements of an organization
For more details email us: info@isbe-usa.org or call: +1.214.377.0404

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This comprehensive course will delve into the transformative role of Artificial Intelligence (AI) tools in project management, with a particular focus on ChatGPT as a pivotal resource. As organizations increasingly embrace AI technologies to streamline operations, enhance decision-making, and foster innovation, this course is designed to equip participants with the knowledge and skills necessary to harness these tools effectively.

The program will feature case studies from leading organizations—such as Amazon, Google, Pfizer, Johnson & Johnson, Facebook, Netflix, Uber, Lyft, Instacart, and Khan Academy that have successfully utilized AI and Generative AI to enhance their project execution and drive revenue growth. These real-world examples will provide participants with practical frameworks and best practices for implementing AI in their own projects.

Throughout this course, participants will engage in in-depth discussions and hands-on activities that demonstrate how AI can significantly enhance project efficiency and lead to improved project outcomes. The curriculum will cover three distinct pathways for leveraging AI in project management: By the end of this course, participants will not only understand the profound impact of AI on project management but also how to strategically implement AI tools to achieve measurable business results. They will leave equipped with actionable strategies to improve project success rates, enhance team collaboration, and ultimately contribute to their organizations' bottom line in an increasingly AI-driven landscape. The course emphasizes interactive learning, with opportunities for discussions, workshops, and collaborative projects, ensuring that participants can apply their new knowledge directly to their professional contexts.

Key Topics

Introduction to AI and ChatGPT in Project Management
- The Rise of AI and ChatGPT
  - Overview of AI trends and rapid adoption statistics
  - The growth of ChatGPT and its significance in project management
- Understanding Generative AI
  - Definition and functionalities of Generative AI
  - Importance of natural language processing (NLP) in project contexts
- AI Tool Landscape
  - Overview of AI tools available (ChatGPT, Gemini, Jasper, Copilot)
  - Case studies of companies implementing AI (Google, Facebook, Netflix, Uber, CarMax, Lyft, Instacart, Khan Academy)
A Framework for Picking the Right Generative AI Project
- Criteria for Evaluating AI Project Opportunities
  - Assessing business needs and technological readiness
  - Aligning AI projects with organizational goals and customer expectations
- Tools and Techniques for Prioritization
  - Methods for conducting feasibility analyses and impact assessments
  - Frameworks for project selection and management in AI initiatives
Gen AI Can Help Tailor Messages to Specific Audiences
- Understanding Audience Segmentation
  - Techniques for identifying and segmenting target audiences
  - Importance of tailoring messages to audience preferences and needs
- Leveraging ChatGPT for Personalized Communication
  - How to use ChatGPT to create customized messages and content
  - Examples of personalized marketing campaigns using generative AI
- Measuring Effectiveness of Tailored Messages
  - Key performance indicators (KPIs) for evaluating engagement and conversion rates
  - Methods for gathering feedback and insights to refine messaging strategies
What Roles ChatGPT Can Play on Your Project Teams
- Functional Roles of ChatGPT in Project Management
  - Exploring various applications of ChatGPT: communication, content generation, data analysis
  - Real-world examples of ChatGPT's impact on project teams
- Enhancing Team Collaboration and Efficiency
  - Strategies for integrating ChatGPT into daily workflows
  - Best practices for maximizing team productivity with AI tools
Integration of AI Tools for Project Success
- Overview of Project Management Software
  - Tools like Asana, ClickUp, Monday.com, and their synergy with AI
  - Comparative analysis of tools and their functionalities
- Practical Applications in Project Management
  - Real-world simulations and practice scenarios
  - Implementing AI tools to enhance project efficiency and success
- Measuring Success and Adjusting Strategies
  - Key performance indicators (KPIs) for evaluating project success with AI
  - Strategies for ongoing adaptation and evolution in project management practices
Four Factors That Will Help Project Managers Fulfill AI's Potential
- High-Quality Data
  - High quality data requirements
  - Why do organizations need high quality data
- How to Use AI as A Co-Pilot
  - High quality data requirements
  - Why do organizations need high quality data
- Reskilling
  - How can project managers be reskilled in AI tools
- Resistance to Change and AI Augmentation
  - How can project managers adopt AI
  - Using AI as staff augmentation versus staff replacement
The Role of Leadership in Steering AI Initiatives
- Ensuring alignment of AI projects with organizational vision and strategy
- Team Collaboration and Communication
  - Promoting a culture of collaboration to maximize AI benefits
  - Best practices for clear communication within AI project team
- Continuous Learning and Adaptation
  - The importance of ongoing learning in AI project management
  - Strategies for staying updated on AI advancements and methodologies
- Resource Allocation and Investment
  - Assessing and ensuring adequate resources for AI projects
  - Long-term investment strategies for sustaining AI initiatives
How to Leverage ChatGPT for Project Risk Management
- Understanding Project Risks
  - Overview of different types of risks in project management
  - The significance of effective risk management strategies
- ChatGPT as a Risk Management Tool
  - Utilizing ChatGPT to identify, assess, and prioritize project risks
  - Techniques for generating risk mitigation strategies with AI assistance
- Implementing ChatGPT in Risk Management Processes
  - Integrating ChatGPT into existing risk management frameworks
  - Case studies demonstrating successful AI-driven risk management implementations
How to Keep AI Projects on Track
- Critical Steps to Keep AI Project on Track
  - Understanding the key steps to keep AI projects on track
  - Internal versus External-Facing AI Projects
- Can AI Solve the Problem?
  - Understanding the problem that as AI project is trying to resolve
  - Data availability

Key Benefits

Enhanced Project Efficiency: Participants will learn how to utilize AI tools like ChatGPT to streamline project workflows and reduce manual tasks, leading to quicker project completion times.
Improved Decision-Making: By leveraging AI-generated insights and data analysis, project managers can make informed decisions that enhance project outcomes and align with organizational goals.
Increased Innovation: The course will empower participants to drive innovation within their teams by understanding how to generate new ideas and solutions using AI tools.
Better Customer Engagement: Participants will gain skills in tailoring messages and communications to specific audiences, enhancing customer relations and satisfaction.
Competitive Advantage: By turning potential AI threats into competitive advantages, participants will position their organizations to leverage AI technology effectively, staying ahead of industry trends.
Practical Skills Development: Hands-on activities and real-world case studies will provide participants with practical experience in implementing AI tools, ensuring they can apply their learning immediately.
Networking Opportunities: Participants will connect with peers and industry leaders, fostering relationships and collaborations that can enhance future project initiatives.

Expected Outcomes

Implementation of AI Practices: Participants will leave with actionable strategies to implement AI tools and techniques in their projects, improving overall efficiency and success rates.
Comprehensive Understanding of AI and ChatGPT: By the end of the course, participants will have a deep understanding of how generative AI, especially ChatGPT, fits into the project management landscape.
Framework for Project Selection: Participants will develop a clear framework for choosing the right AI projects, enabling them to prioritize efforts that yield the highest value.
Role Clarity in Teams: Participants will understand the various roles that ChatGPT can play in project teams, enhancing collaboration and productivity.
Evaluation and Measurement Skills: The course will equip participants with the skills to measure the impact of AI on their projects, enabling them to track progress and adjust strategies accordingly.
Tangible AI Tools Knowledge: Participants will become familiar with various AI tools (e.g., Asana, ClickUp) and their functionalities, enhancing their toolkit for project management.
Enhanced Adaptability and Resilience: By learning to navigate the implications of AI, participants will be better equipped to adapt to rapid technological changes and maintain project success in evolving environments.

PROGRAM FACULTY

Dr. Azhar M. Khan

Professor Dr. Azhar M. Khan is an engineer, economist and management specialist. He is an international expert of Project Management, Project Finance and Cost-Benefit Analysis of Projects. He is CEO of Institute of Project Management and Emotional Intelligence. He is also the CEO of Business Masters and Consultants LLC, a Training, Consultancy and Research Company based at Connecticut USA.

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Dr. Khalid Ahmad Khan

Professor of Project Management
USAID and World Bank Consultant
Ph.D. in Strategy, Program, and Project Management; SKEMA
Business School, France
M.Sc., Chemical University, Northwestern University

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Dr. Rizwan Amin Sheikh

Dr. Rizwan A. Sheikh is a highly accomplished professional and visionary leader with over 25 years of experience in business and digital transformations, academia (including Harvard and MIT), IT, management consulting with Deloitte, Business & AI strategy, project and program management, ePMO, and cloud-based ERP implementations on leading platforms such as Oracle, SAP, and Microsoft. His expertise extends to software development, product management, and cutting-edge technologies, including Generative AI, data science, and data analytics.

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Target Audience for Program

Corporate Executives: Decision-makers and strategic leaders who are interested in understanding how AI can impact business strategies and project management at a higher level.
Program Management Office (PMO): Leaders and team members responsible for managing a Program Management Office.
Program and Project Managers: Individuals responsible for planning, executing, and closing programs and projects who are seeking to enhance their skills in leveraging AI tools for better project outcomes.
Change Management Professionals: Individuals responsible for managing organizational change who seek to understand the implications of AI adoption on employees and processes.
Team Leaders and Supervisors: Those in leadership positions overseeing project teams who want to integrate AI solutions into their management practices.
Business Analysts: Professionals involved in analyzing business needs and project requirements who want to incorporate AI-driven insights into their analyses.
IT Professionals and Developers: Individuals working in technology roles who want to gain insights into AI applications and how they can be integrated into existing project workflows.
Marketing and Communications Professionals: Teams focused on customer engagement who can benefit from learning how to tailor messages and content using AI tools.
Entrepreneurs and Startup Founders: Those looking to innovate new products or services who wish to understand how AI tools can be leveraged to gain a competitive advantage.
Consultants and Trainers: Professionals who provide guidance and training in project management or AI who want to expand their knowledge in these areas.

Teaching Methodology

Group discussions
Interactive Classroom Sessions
Real-life case studies from Harvard Business School
Role-play exercises
Harvard Business School and/or INSEAD Business School Simulation